Terms and Conditions

Effective Date: September 14, 2026

Welcome to WORTH KEEPING Automotive Co.

These Terms and Conditions govern the use of our website, service requests, and general communications with WORTH KEEPING LLC, doing business as WORTH KEEPING Automotive Co. (“WORTH KEEPING,” “we,” “us,” or “our”).

By using our website, you agree to these terms. Actual automotive repair services may also be subject to separate written estimates, repair authorizations, invoices, and applicable laws.

1. About Our Business

WORTH KEEPING Automotive Co. provides automotive maintenance, diagnostics, repairs, and mobile mechanic services in Lexington, Columbia, South Carolina, and surrounding Midlands communities.

Services may include oil changes, brake repairs, diagnostic testing, engine repairs, tune-ups, cooling system repairs, transmission-related work, and other automotive maintenance and repair services.

Availability depends on the vehicle, requested repair, technician availability, equipment, parts, and service location.

2. Service Requests and Appointments

Submitting a service request through our website does not guarantee an appointment or confirm that a particular service will be performed.

After receiving your request, our team may contact you to discuss your vehicle's needs, service availability, estimated pricing, and scheduling.

An appointment is confirmed only after WORTH KEEPING communicates confirmation to the customer.

We reserve the right to decline work that cannot be safely, legally, or reasonably performed with our available equipment, personnel, or resources.

3. Estimates and Pricing

We believe in honest recommendations, fair pricing, and clear communication.

Prices displayed on our website or provided during an initial conversation are estimates unless expressly identified as a final approved price.

Actual repair costs may vary depending on vehicle year, make, model, engine configuration, labor requirements, parts availability, diagnostic findings, and repair complexity.

Any applicable diagnostic charges, mobile service fees, taxes, and other charges will be explained as part of the estimate or authorization process.

Additional repairs discovered during service will be discussed with the customer before proceeding, and additional charges will require appropriate customer authorization.

4. Customer Authorization

WORTH KEEPING will obtain appropriate customer authorization before performing chargeable repairs or services.

Authorization may be documented through written approval, electronic communication, or another legally permitted method.

Customers are responsible for reviewing the services and charges they approve.

We will not knowingly perform additional chargeable work without the authorization required by applicable law.

5. Diagnostics and Repair Recommendations

Automotive problems may involve multiple components or underlying conditions.

Diagnostic services help identify potential causes of a problem, but some issues may require additional testing, disassembly, or inspection.

A repair recommendation is based on the information and vehicle condition available at the time of inspection.

We cannot guarantee that an initial diagnosis will identify every existing or future issue with a vehicle.

When additional concerns are discovered, we will communicate our findings and discuss available options.

6. Mobile Mechanic Services

Mobile service is available only for qualifying repairs and locations.

Mobile service availability depends on travel distance, weather, location accessibility, vehicle condition, safety considerations, and the equipment required.

Customers requesting mobile service must provide an accurate location and a reasonably safe, accessible area where work may be performed.

Some services may require a properly equipped repair facility and cannot be completed through mobile service.

Any applicable mobile travel or service charges will be disclosed before the customer authorizes the work.

7. Parts and Product Availability

Replacement parts and repair materials are subject to availability from manufacturers, distributors, and suppliers.

We may recommend original equipment, aftermarket, or other appropriate replacement parts based on vehicle needs, availability, customer preferences, and approved estimates.

Customers will be informed of material changes affecting pricing or the approved repair.

Parts delivery delays or unexpected availability issues may affect estimated completion times.

8. Repair Completion and Vehicle Condition

We make reasonable efforts to complete authorized repairs carefully, professionally, and within the estimated timeframe.

Completion times are estimates and may change because of parts availability, additional diagnostic findings, repair complexity, or circumstances beyond our reasonable control.

Vehicles may have existing mechanical problems, wear, damage, or unrelated conditions that are not corrected by the specific work authorized.

A completed repair does not mean that every component or system on the vehicle has been inspected, repaired, or certified as problem-free.

9. Warranties and Service Concerns

Any warranty applicable to a repair or replacement part will be explained in the relevant repair documentation.

Warranty terms may vary depending on the part, supplier, repair performed, and applicable law.

We encourage customers to contact us promptly if they experience concerns related to a repair we performed.

Nothing in these Terms and Conditions is intended to limit rights or warranties that cannot legally be excluded under applicable law.

10. Customer Responsibilities

Customers agree to provide accurate information regarding their vehicles, reported problems, contact details, and service locations.

Customers should disclose known safety concerns, previous repairs, modifications, and other conditions reasonably relevant to the requested work.

Customers must have the legal right or appropriate authorization to approve work on the vehicle.

For mobile services, customers are responsible for providing permission to access the vehicle and the proposed work area.

11. Payments

Payment terms, accepted payment methods, and amounts due will be communicated through the estimate, invoice, or other applicable service documentation.

Any deposits, cancellation charges, storage charges, or other fees must be disclosed and agreed upon when applicable, subject to law.

Customers are responsible for paying authorized charges according to the terms communicated for the service.

12. Website Information

The information on our website is provided for general informational purposes.

Although we make reasonable efforts to keep information accurate, website descriptions, pricing examples, service availability, and other content may change.

Information on our website is not a substitute for an inspection or diagnosis of a particular vehicle.

13. The Worth Keeping Collection

The Worth Keeping Collection is our planned merchandise line featuring apparel, workwear, automotive-inspired products, and everyday essentials.

Merchandise shown or described before the collection officially launches is informational and does not constitute an offer to sell.

When online purchases become available, additional terms concerning product pricing, payment, shipping, returns, and exchanges may apply and will be made available to customers.

14. Intellectual Property

The WORTH KEEPING name, original logos, branding, website content, graphics, and other business materials belong to WORTH KEEPING LLC or their respective rights holders.

Unauthorized reproduction, commercial use, or distribution of protected materials is prohibited except as permitted by law or with appropriate permission.

15. Privacy

Information submitted through our website is handled according to our Privacy Policy.

Customers should review the Privacy Policy to understand how personal information may be collected, used, and shared.

16. Third-Party Services

Our website may use third-party services, including Squarespace for website hosting and Google Workspace for business communications.

These providers operate under their respective terms and privacy practices.

We are not responsible for the content or practices of independent third-party websites.

17. Limitation of Liability

To the extent permitted by applicable law, WORTH KEEPING is not responsible for losses arising solely from interruptions, errors, or unavailability of this website.

This website-related limitation does not replace the terms of any authorized automotive repair agreement or exclude responsibility that cannot legally be limited.

Nothing in these Terms and Conditions waives consumer protections or other rights provided by applicable law.

18. Governing Law

These Terms and Conditions are governed by the applicable laws of the State of South Carolina and the United States.

Nothing in these terms limits rights or remedies that cannot legally be restricted.

19. Changes to These Terms

We may revise these Terms and Conditions as our business grows, our services change, or applicable laws require.

Updated terms will be posted on this page with a revised effective date.

20. Contact Information

Questions about these Terms and Conditions may be directed to:

WORTH KEEPING LLC
Doing business as WORTH KEEPING Automotive Co.

Lexington, South Carolina
Serving Columbia and the surrounding Midlands

Email: info@worthkeepingauto.com
Website: worthkeepingauto.com

Keep What Matters Running.