Effective Date: SEPTEMBER 14, 2026

Privacy Policy

WORTH KEEPING LLC, doing business as WORTH KEEPING Automotive Co. (“WORTH KEEPING,” “we,” “us,” or “our”), respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request automotive services, or communicate with our team.

1. Information We Collect

When you complete our Request Service form or contact us, we may collect:

  • Your first and last name

  • Phone number and email address

  • Vehicle year, make, model, and current mileage

  • Requested maintenance, diagnostics, or repairs

  • Details about vehicle problems or symptoms

  • City, ZIP code, and preferred service location

  • Preferred contact method and requested service date

  • Other information you voluntarily provide

Our website and service providers may also collect technical information, such as IP addresses, browser information, device information, and website usage data.

2. How We Use Your Information

We may use the information collected to:

  • Respond to questions and service requests

  • Review vehicle concerns and recommend next steps

  • Prepare estimates and communicate pricing

  • Coordinate shop or mobile automotive services

  • Contact you regarding appointments, repairs, and service updates

  • Maintain business records

  • Improve our website, customer service, and business operations

  • Comply with applicable legal obligations

Submitting a service request does not constitute a confirmed appointment or guarantee a particular price or service availability.

3. Sharing Your Information

We do not sell customer information as part of our ordinary automotive service operations.

We may share information with trusted service providers when reasonably necessary to operate our business, including website hosting, business email, payment processing, and other administrative services.

For example, our website uses Squarespace, and our business email operates through Google Workspace. These providers may process information on our behalf under their applicable terms and privacy practices.

We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate website features, maintain security, understand website traffic, and improve visitors' experiences.

The specific cookies and analytics tools used may depend on our Squarespace settings and any services we enable.

You can manage certain cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Information Security

We take reasonable steps to protect the personal information provided to our business from unauthorized access, misuse, or disclosure.

However, no website, email system, or electronic storage method can be guaranteed to be completely secure.

6. Information Retention

We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, and satisfy applicable legal obligations.

7. Your Privacy Choices

You may contact us to ask about personal information you have provided, request corrections, or request deletion, subject to applicable law and legitimate business recordkeeping requirements.

8. Third-Party Services and Links

Our website may contain links to third-party websites or use services operated by other companies. We are not responsible for the privacy practices of independent third-party websites.

We encourage visitors to review those providers' privacy policies.

9. Children's Privacy

Our automotive service website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the website.

If we learn that such information has been collected, we will take appropriate steps to address it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

WORTH KEEPING LLC
Doing business as WORTH KEEPING Automotive Co.
Lexington, South Carolina
Serving Columbia and the surrounding Midlands

Email: info@worthkeepingauto.com
Website: worthkeepingauto.com

Keep What Matters Running.